Refund policy

We offer exchanges only in case of size-related issues.

If the ordered piece does not fit you, you may request an exchange within 2 days of delivery. To be eligible for an exchange, the product must be unused, unwashed, and in the same condition that you received it, with the original tags and packaging intact.

To start an exchange, please contact us within 2 days of delivery. You will need to ship the product back to us along with a small note mentioning your order details and the required size.

Please note that exchanges will only be processed after the returned product has been received and inspected.

Exchange Conditions

  • Exchange is allowed only once per order.

  • Customers are responsible for reverse shipping charges.

  • Sale items and customized products are not eligible for exchange.

  • Exchanges are applicable only for size issues and not for change of mind, color, design, or product preference.

  • The product must be unused, unwashed, and returned with all original tags and packaging intact.

  • Items that do not meet these conditions may not be accepted for exchange.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if you receive a defective or incorrect item.

Slight irregularities in hand embroidery, print, or color are natural characteristics of handmade products and are not considered defects.

If you believe your product has a genuine manufacturing defect, please contact us with details and photographs so that we can evaluate the issue and assist you accordingly.

Processing & Delivery

Since each piece is handmade with care, processing and delivery may take 10–15 business days.

Orders within Rajasthan may be delivered within 5–7 business days, depending on the delivery location.

For any questions regarding exchanges or your order, please contact us through our customer support channels.